What This Policy Covers
We process personal data to open your account, verify bKash, Nagad or Rocket wallet ownership, settle deposits and withdrawals, and maintain session security. We collect your mobile number, wallet account name, transaction references and device identifiers when you register or fund your account. Cookies track your
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session state, language preference and lobby navigation so you can return to the same view across devices. We do not sell your data to third parties. Access to our platform depends on local law and eligible regions in Bangladesh; this policy applies where the service is
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permitted. We retain transaction records for the period required by financial record-keeping obligations, then archive or delete them according to data-protection standards. You may request a copy of your data, ask us to correct inaccuracies, or request deletion by contacting support with your registered mobile number.
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Response times depend on verification requirements and the nature of your request. Security measures include encrypted connections, tokenised payment references and restricted internal access to account records. If you withdraw consent for non-essential cookies, some lobby features may require re-authentication on each visit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.